Service Marketplace
A Digital Service Marketplace
Connecting Beneficiaries with Providers
A marketplace-style portal that lets beneficiaries discover experts and suppliers, book services and manage delivery end-to-end in one unified, secure experience.
1×
One unified experience for all services
SLA
Live SLA tracking
AR/EN
Fully bilingual
Secure
Secure payments & invoicing
Core Capabilities
What the platform can do
Service & Provider Discovery
Advanced search and filtering by sector, price and rating.
Structured Service Catalog
Rich service pages with portfolios and approved pricing packages.
Digital Supplier Onboarding
Registration, document upload and automated verification in one workflow.
In-Platform Communication
Secure chat and formal quotations between beneficiary and provider.
Secure Payments & Invoicing
Saudi payment-gateway integration and ZATCA-compliant e-invoicing.
Ratings & Reviews
Two-way ratings to drive service quality and transparency.
Market & Demand Analytics
Live insights on most-demanded services and catalog-expansion opportunities.
Real-time Notifications per Role
Order, payment and progress alerts – email, SMS and in-app.
Provider Qualification & Tiering
Tier providers by performance, SLA compliance and satisfaction.
Service & Provider Discovery
Advanced search and filtering by sector, price and rating.
Structured Service Catalog
Rich service pages with portfolios and approved pricing packages.
Digital Supplier Onboarding
Registration, document upload and automated verification in one workflow.
In-Platform Communication
Secure chat and formal quotations between beneficiary and provider.
Secure Payments & Invoicing
Saudi payment-gateway integration and ZATCA-compliant e-invoicing.
Ratings & Reviews
Two-way ratings to drive service quality and transparency.
Market & Demand Analytics
Live insights on most-demanded services and catalog-expansion opportunities.
Real-time Notifications per Role
Order, payment and progress alerts – email, SMS and in-app.
Provider Qualification & Tiering
Tier providers by performance, SLA compliance and satisfaction.
Why it matters
The value our Clients get
One access point for ecosystem services
A single gateway instead of scattered channels.
Automation that reduces operational load
Automated onboarding, approvals, invoicing and follow-up.
Governance and guaranteed quality
Every transaction documented and measured via SLAs and ratings.
Scalable business model
Add new services and providers with no technical changes.
One access point for ecosystem services
A single gateway instead of scattered channels.
Automation that reduces operational load
Automated onboarding, approvals, invoicing and follow-up.
Governance and guaranteed quality
Every transaction documented and measured via SLAs and ratings.
Scalable business model
Add new services and providers with no technical changes.
